|On starting httpd.exe I get the error message
Error: 8 creating HTTPD queue
||You have insufficient Free Queue space on
your system. Run the REAL/32 SETUP utility and then increase the Queue
buffer space within the Systems resources section. To monitor the
current amount of free queue space use the RUM.EXE utility.
|Not all/ None of the slave sessions are shown
as free on the status screen.
||Make sure you have configured enough free
phantom sessions within REAL/32 setup ( Systems option section ). If you
are using REAL/32 office make sure you have setup the phantom consoles
to autologin to a prompt (see setup guide for more information ).
|When loading httpd.exe I get the error
message TCPIP stack not loaded.
||You will have to load TCPIP.EXE first before
loading HTTPD.EXE. (see setup guide for more information ).
|I cannot use the administrator option from
the main Web page.
The administrator facility is
developed in the Perl language. The Perl interpreter requires that the
following information is correct.
Make sure you have at
lease 4mb of free system memory ( Check using mem utility )
DPMI memory is enabled
PATH statement includes C:\R32WEB\PERL\BIN
The PERLLIB environment
variable is set within autoexec.bat.( Type SET at a command prompt
and should be set to C:\R32WEB\PERL\LIB)
|I can connect to the web server locally but
not through a router
||Make sure the FTP & HTTP access is
enabled on your router for the WEB Servers IP address.
|Displaying screens locally appears to be very
||Your net.cfg file within
C:\NWCLIENT as default contains an entry for the link support layer
buffers of :
Increasing the values to the following will boost
performance but may affect your DOS TPA.
No reverse DNS entry for WEB Server
Some of the Microsoft Java Applets require to
perform a reverse lookup on a IP address that the applet was downloaded
from. If your DNS server does not have a entry for your REAL/32 WEB
Servers IP Address this can lead to long pauses while loading WEB pages
from the server. Note : If JAVA applets are not used you should not
encounter this problem.
The purpose of the DNS server is to convert names
such as WWW.IMSLTD.COM to an IP
address. It can also be used as a way of getting a name or domain back
from a IP address, this is called reverse DNS.
To resolve this you can do one of the following.
Add a entry into your DNS for the WEB Servers IP
address. This is the best/most permanent fix but requires knowledge of
how to configure DNS servers( Typically Linux or NT boxes ).
Amend your local HOSTS file with a entry for the
REAL/32 WEB servers IP address. Note : This will only boost the
performance when loading from the amended client. The file is located
under Windows NT in \winnt\system32\drivers\hosts and in Windows 95/98
An example of the line is:
Make sure WEB Server is running in
foreground/Phantom or SLICE = 1
By default REAL/32 provides process's in
foreground ( Currently being displayed on screen ) with a greater amount
of the processor than those process's running in background on other
To give the WEB Server the maximum performance you
must ensure that it is either running on a foreground VC or on a phantom
or adjust the slice parameter within SETUP.EXE DOS Session defaults
Foreground / Background time slice ratio to a value of 1(Making all VC's
have equivalent priority over the CPU ).
Use Large DISK Cache / Deferred Writes
Enabling a large disk cache will also provide a
good increase in performance on a large site. The WEB Server maintains a
log of all access to the server in a file ACCESS.LOG if this file is
getting quite large or you have not got deferred writes enabled then
this can also slow down the connection. Note : If you are enabling
deferred writes IMS highly recommends ensuring your machine is protected
by a UPS and the users are educated not to reset the machine using a
hardware switch ( As this may result in lost data) and use the
REBOOT.EXE command to flush the write pending data.
|I cannot ftp files greater than 1k in Length.
||Make sure that your buffers statement in C:\NWCLIENT\NET.CFG
is set to the following :
|When I load Javaterm all I get is a black
||Make sure that the Javaterm driver is loaded/configured
and there is sufficient free ports configured. Also see item
|I can run a Javaterm session locally but not
through a router.
||Make sure port 159 is opened on the router
for the WEB Servers IP address.
|I can only run about 12 Javaterm sessions
||Within the C:\REAL32\TCPIP\USRxx\net.cfg add
the following line as part of the PROTOCOL TCPIP section.
|The text in Jaqaterm is not very easy to read.
||IMS recommends running the resolution of your
monitor at a minimum of 800 x 600 as the higher resolutions provide